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Privacy Policy

Read the Image Description Generator Privacy Policy covering uploaded images, account data, payments, cookies, retention, security, and user rights.

Last updated: June 12, 2026

Scope of this policy

This Privacy Policy explains how Image Description Generator collects, uses, stores, shares, and protects information when you visit the website, create an account, upload images, generate outputs, contact support, or make a purchase.

This policy applies to the website, application, related online services, billing flows, support communications, and product analytics connected to Image Description Generator.

Information we collect

  • Account and contact information, such as name, email address, login details, and support messages.
  • Uploaded image data and generated outputs needed to provide image understanding features.
  • Usage, device, browser, log, and security data used to operate, debug, and protect the service.
  • Anonymous usage identifiers, quota counters, referral data, approximate region, and language preferences.
  • Payment and billing details processed through payment providers. We do not store full card numbers on our servers.
  • Communications you send to us, including refund requests, legal questions, bug reports, feedback, and customer support records.

How we use information

  • Provide, maintain, and improve the image description and content generation service.
  • Process uploaded images and return the specific descriptions, alt text, prompts, tags, OCR-style results, copy, or metadata requested by the user.
  • Process subscriptions, invoices, refunds, tax calculations, fraud checks, and billing support.
  • Respond to support requests and send service-related notices.
  • Track anonymous free usage, paid credits, subscription access, and product usage limits.
  • Protect users, prevent abuse, investigate security issues, enforce Terms of Service, and comply with legal obligations.
  • Measure product performance, diagnose bugs, improve user experience, and understand which features are useful.

Uploaded images and AI outputs

Uploaded images are used to generate requested outputs and to maintain, secure, debug, and improve the service. We do not claim ownership of user uploads.

Generated outputs are based on automated analysis and may contain mistakes. Users are responsible for reviewing generated text before publishing or relying on it.

Users should not upload images they are not authorized to process, confidential data they are not allowed to share, or content that violates applicable law, third-party rights, privacy rights, platform rules, or our Terms of Service.

Payments and checkout providers

Payments may be processed by third-party payment providers such as Creem or other checkout, tax, fraud-prevention, and billing infrastructure providers we use.

Payment providers may collect payment method details, billing address, tax information, transaction identifiers, and fraud-prevention signals under their own policies. We receive limited billing records needed to operate accounts, credits, subscriptions, refunds, and support.

Cookies, analytics, and processors

We may use cookies or similar technologies for authentication, security, product analytics, performance measurement, and checkout functionality.

We may use analytics tools, including Google Analytics or similar services, to understand page views, traffic sources, feature usage, and technical performance.

We may share limited data with service providers such as hosting, storage, AI infrastructure, analytics, customer support, fraud prevention, email, and payment processors. We do not sell personal information.

Legal bases and compliance

Depending on your location, we may process personal information because it is necessary to provide the service, perform a contract, comply with legal obligations, protect legitimate business and security interests, or because you have given consent.

If a privacy law gives you specific rights, we will handle valid requests according to that law. These rights may include access, correction, deletion, portability, objection, restriction, or withdrawal of consent.

Retention

We retain information only as long as reasonably needed for service delivery, account operation, security, fraud prevention, support, legal compliance, accounting, dispute handling, and legitimate business operations.

Retention periods may vary based on account status, payment records, legal requirements, abuse prevention needs, backup systems, and whether deletion would impair security or dispute resolution.

Security

We use reasonable technical and organizational safeguards designed to protect user information, including access controls, secure hosting practices, and operational monitoring.

No online service can guarantee absolute security. You are responsible for keeping your account credentials secure and for promptly notifying us if you suspect unauthorized access.

International processing

The service may be operated through infrastructure, processors, and service providers located in different countries. By using the service, you understand that information may be processed outside your country of residence where privacy laws may differ.

Where legally required, we use appropriate safeguards for cross-border transfers.

Your choices and requests

You may request account assistance, access, correction, deletion, or privacy support by contacting [email protected].

We may need to verify your identity before completing certain requests. Some information may be retained where required for legal, security, tax, accounting, fraud-prevention, or dispute-resolution purposes.

Children and contact

The service is not intended for children under 13 or for users below the minimum age required in their region.

Questions about privacy, data rights, or account deletion can be sent to [email protected].

Need help?

Contact [email protected] for account, billing, legal, or payment questions.